Customer Support Center

Frequently Asked Questions

1. How do I get free lifetime membership?

During our limited-time promotion, simply register using a valid email address and create a password to receive free lifetime membership. No credit card or payment information is required. Upon registration completion, you will immediately gain full access to all HD and 4K uncensored content.

2. What if I forgot my password?

Click the "Forgot Password" link on the login page, enter the email address you used during registration, and we will send you a password reset link. If you don't receive the email, please check your spam folder or contact us through the contact form below.

3. What should I do if videos won't load or play slowly?

Please try the following solutions:

  • Check your internet connection
  • Clear your browser cache and cookies
  • Try using a different browser
  • Lower the video quality settings
  • Turn off VPN or proxy services

If the problem persists, please report it to us using the contact form and include your device model and browser version information.

4. How do I download videos?

As a member, you can download videos by following these steps:

  1. Open the video page you want to download
  2. Find the download button below the video player
  3. Select your preferred video quality (SD, HD, or 4K)
  4. Click the "Download" button, and the file will automatically start downloading to your device
5. When does my account expire?

If you registered during our free lifetime membership promotion, your account never expires. You will permanently retain all membership privileges without paying any fees.

Contact Us

We typically respond to inquiries within 24 hours. Please ensure your email address is correct and check your spam folder.